Shipping Policy

Last updated: March 23rd, 2026

Order Processing

All orders are processed within [1–3 business days] (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

If we experience a high volume of orders, processing may be delayed by [additional days]. We will notify you promptly if delays occur.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates and may vary due to carrier delays or other factors beyond our control.

Domestic Shipping (United States)

We ship to all 50 states, including PO boxes and APO/FPO addresses. Standard delivery times are [3–7 business days] after processing.

International Shipping

International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient. These charges are not included in the shipping cost and vary by country. Please contact your local customs office for more information.

Delivery times for international orders typically range from [15–21 business days] , depending on customs processing and the destination.

Shipping Carriers

We primarily use [USPS, UPS, FedEx, etc.]. You will receive tracking information once your order ships.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can also track your order by logging into your account or visiting [tracking page link].

Address Accuracy

We are not responsible for orders delivered to an incorrect address provided at checkout. Please double-check your shipping information before submitting your order. If you realize you made an error, contact us immediately at info@featol.com and we will do our best to update the address before the order ships.

Lost, Stolen, or Delayed Packages

  • Lost packages: If your tracking shows “delivered” but you have not received the package, please contact the carrier directly. We are not liable for lost or stolen packages after delivery confirmation.

  • Stolen packages: We recommend using a secure delivery location. For high-value orders, consider requiring a signature at checkout (additional fees may apply).

  • Delayed packages: We will assist with carrier inquiries but cannot guarantee delivery by a specific date.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

📧 info@featol.com